Game face disappeared

I changed my facial hair style from the web. When i tried to save, it kept saying that the save failed so i logged out and logged in again. But now my game face is gone and it says 2d gallery is empty. When i try to download my game face to my xbox 360 it says theres no game face to download. Please I want my game face back...
p.s. My game face in the game is still there but the changes I made arent applied|||

I changed my facial hair style from the web. When i tried to save, it kept saying that the save failed so i logged out and logged in again. But now my game face is gone and it says 2d gallery is empty. When i try to download my game face to my xbox 360 it says theres no game face to download. Please I want my game face back...
p.s. My game face in the game is still there but the changes I made arent applied

Hey there,
We've released a new version today on the web - Check it out!
Cheers,